Common Questions and Queries regarding Data Back Up

** MARKED ITEMS ARE NOT COVERED BY MONTHLY CHARGES

A: WHILE YOU HAVE 2 /3 PHYSICAL DRIVES, THEY WORK AS 1, IF ONE FAILS THE OTHER CONTINUES WITHOUT INCIDENT, BUT IF FOR EXAMPLE YOU GET A MALICIOUS VIRUS, IT WOULD BE ON BOTH, AND IF YOU FAILED TO NOTICE , IT COULD BE ON THE 3rd AS THEY ARE RUNNING TOGETHER IN REAL TIME, OR A DAY APART. HENCE WE SCAN RETURNED DRIVES BEFORE WE CONFIRM THEM AS VALID COPIES. THE 2 DRIVE SYSTEM IS PRIMARILY TO ALLOW INSTANT BACK UP AND RESTORE, AS A BONUS IT ALSO PROVIDES PROTECTION AGAINST A DRIVE PHYSICALLY FAILING. WE ALSO KEEP 2 OTHER MASTER COPIES AT ALL TIMES.

A: WE ENCOURAGE ANTI VIRUS PROTECTION VIA KASPERSKY OR NOD ANTI-VIRUS, HOWEVER AS YOU ARE PROBABLY AWARE EVERY YEAR A NUMBER OF BLOCKBUSTER VIRII ARE RELEASED, WE WILL HAVE SCANNED YOUR LATEST BACK UP, IF WE FOUND A VIRUS WE WOULD CLEAN IT AND REQUEST YOU TO RESTORE YOUR SYSTEM FROM IT. IF YOUR LAST BACK UP WAS CLEAR YOU COULD RESTORE FROM IT, OR WE COULD IT THE CASE OF A LOT OF WORK AT STAKE, TRY MERGE THE RECENT DATA TO THE LAST GOOD BACKUP** (THIS IS WHY WE HOLD 2 SEQUENTIAL BACKUPS HERE).

A: WE WILL NEED TO INSTALL YOUR BACK UP SYSTEM IN THE NEW COMPUTER, WHILE YOUR DATA AND PROGRAMMES WILL BE FINE WE MAY HAVE TO DO RE CONFIGURATION** FOR THE NEW MOTHERBOARD AND PROCESSOR, AND A CHARGE WILL APPLY, IN THE EVENT OF THE COMPUTER BEING STOLEN, OR TOTALLY DESTROYED WE WILL NEED TO INSTALL A NEW BACK UP CONTROLLER**.

A: YES, AT ANY TIME, PARTICULARLY AFTER A NEW PROGRAMME INSTALL OR A PARTICULARLY BUSY PERIOD, YOU CAN SCHEDULE AN EXTRA SWAP.

Q: I HAVE A LARGE NETWORK, HOW SHOULD I PROCEED?

A: YOU HAVE 2 OPTIONS, INSTALL THE ADVANCED SERVER AND CENTRALIZE ALL DATA, OR PERHAPS BACK UP JUST THE CRITICAL MACHINES IE: ACCOUNTS / CAD, WE CAN HELP / ADVISE, OUR SYSTEM IS TOTALLY FLEXIBLE.

A: YES, BUT YOU SHOULD CONSIDER THE FOLLOWING, HOW WILL YOU VERIFY THE DATA ?, ARE YOU CONFIDENT OF THE INTERNAL DISCIPLINE NECESSARY TO BACK UP AND TEST EVERY TIME ?, WILL YOU ALWAYS KEEP 2 COPIES OFF SITE ?, WHO WILL DO THIS ?, YOU WILL NEED ANOTHER MACHINE TO VERIFY AND MIRROR THE BACK UP DRIVES, WILL YOU HAVE MULTI ENGINE VIRUS SCANNING ?, IN THE REAL WORLD, 1 VIRUS PROGRAM MAY DECLARE A DISK CLEAN YET ANOTHER WILL FIND AND CORRECT A PROBLEM, AND VICE VERSA A WEEK LATER!. HOW MUCH TIME AND COST IS INVOLVED ? OUR BASIC COST IS APPROX €35 PER WEEK DEPENDING ON YOUR LOCATION AND NO OF MACHINES, WE THINK ITS WORTH THAT FOR PEACE OF MIND EVEN FOR A SINGLE MACHINE. AND IF YOUR MACHINE IS A SERVER FOR OTHERS OR AN INTERNET GATEWAY COULD YOU LIVE WITH THE CONSEQUENCES, - COULD YOUR BOSS………?